Returns & Exchanges
At EDT, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day window for returns on all unopened and gently used products. If a formula doesn't suit your skin, we are committed to making it right through a seamless exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund or store credit will be processed within 5 to 7 business days.